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Join Us!





Member Offers

1. You will receive a HK$20 Welcome Credit (never expired) immediately after being a member of Waylun Pet Care .

2. On your birthday, you can get a HK$50 Birthday Credit (valid for 30 days).

3. You'll get free HK$1 for every HK$20 spent to redeem on your next purchase (valid for 60 days) .

4. If you make accumulated spending of HK$3000 or HK$5500 within 12 months, you will be eligible to upgrade as our VIP or VVIP member. Then you can enjoy an exclusive discount of 2%~5% within 12 months after the upgrade, and there is no upper limit on the amount of the discount.



How to Check Your Membership Tier & Credit balance  

After login, you can go to yourACCOUNT>Profile」to check your current membership tier and member offer.




And then, you can go toACCOUNT>「Store Credits」to check your credit balance and the records of credit movement.




How to Use Your Credits

When there are credits in your account before the expiry date, the credits will be automatically deducted from your purchase total at checkout.

*If you need to modify the credits to be deducted, you can click「Applied Store Credits」in the「Order Summary」section of the Checkout page, and enter the credits you want to use. Then click「Apply」to complete the modification.




Membership Renewal

The VIP membership will be renewed if HK$3000 is spent within 12 months after the upgrade.

The VVIP membership will be renewed if HK$5500 is spent within 12 months after the upgrade.



Notice

1. Our system automatically updates the membership information at 0 o'clock(GMT+8)every day to check whether members have satisfied the conditions of upgrade, renewal, etc.

2. After login, members can go to「ACCOUNT」to view the current member offers and store credits information. 

3. The conditions of membership upgrade and renewal are both based on 12 months, and you can enjoy the upgrade or renewal qualification if you accumulate the full amount of spending within 12 months.

4. Membership upgrade is based on the cumulative spending of orders with the payment status as「Paid」and the order status not as「Cancelled」.

5. If the order with discounted credits is cancelled, the discounted store credits will not be refunded. 

6. If you do not register or log in to the membership system, you will not be able to accumulate spending and upgrade to become a discount member. 

7. The cumulative amount of member spending cannot be combined across accounts.

8. Member offer and promotion discount cannot be used in combination. When member offer and promotion discount coexist , the system will automatically select the preferential way to discount at checkout.

9. The current consumption amount that accomplishes the membership upgrade is not included in the calculation of the specific amount of membership renewal.

10. Store Credit can be used for orders over $150。

11.In case of any discrepancy between the English version and the Chinese version, the Chinese version shall prevail.

12.Waylun Pet Care reserves the right to reserve, modify, suspend, and change the details of the Term & Condition at any time without prior notice.

13.In any case of dispute, the decision of Waylun Pet Care shall be final.